Returns & Exchanges
At Early Rider, we want to ensure your young explorer is perfectly matched with their new bike, which is why we offer a 30-day hassle-free return policy for all unused products in their original packaging. If you are not completely satisfied with your purchase, our team is here to assist with a seamless exchange or a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack the bike or accessory in its original box with all protective padding, manuals, and tools included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our workshop inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.